CALL US: +91 97877 23306 Mail: help@uniqworld.in
What is uniqworld.in?
uniqworld.in is an Indian online retail platform operated by Aarushi. We offer electronic repair parts and tools for a wide range of devices, including mobile phones, laptops, tablets, gaming consoles, cameras, and wearables.
Where is your business located?
Our registered address is:
28(4)/20 D, KRR Lay Out Main Road,
Karuvampalayam, Tiruppur, Tamil Nadu, 641604, India.
How do I place an order?
You can place an order directly on uniqworld.in by selecting a product, adding it to your cart, and completing payment at checkout.
What is your order processing time?
Orders are processed within 1–2 business days, Monday to Saturday. Orders are not processed on Sundays or public holidays.
Can I cancel my order?
Yes, cancellations are allowed within 12 hours of placing the order, provided the order has not entered processing. Please refer to our Cancellation Policy for details.
Where are orders shipped from?
Orders are dispatched from our primary international fulfilment center located in China under an Import Against Order model.
What is the delivery time?
Estimated delivery time is 18–20 business days, including processing time.
Do you offer free shipping?
Yes. We offer free standard shipping on all orders within India with no minimum order value.
Will I have to pay customs duty?
No. All customs duties, import taxes, and related charges are handled by us. Customers are not required to pay any additional fees at delivery.
How can I track my order?
Tracking details are shared via email or SMS once the order is dispatched. Tracking updates may take 24–72 hours to become active.
What payment methods do you accept?
We accept credit cards, debit cards, UPI, net banking, and other methods supported by our payment gateway.
Is my payment information secure?
Yes. Payments are processed through secure, PCI-compliant third-party payment gateways. We do not store card or UPI details.
What is your return policy?
Returns are accepted within 14 days of delivery for damaged, defective, or incorrect products. Please refer to our Return & Refund Policy for full details.
How long does it take to receive a refund?
Approved refunds are processed within 7 business days after return inspection.
Do you offer exchanges?
No. We do not offer exchanges. Eligible cases are handled through refunds only.
How do I check if a part is compatible with my device?
Customers are responsible for confirming compatibility before placing an order. Product descriptions and specifications are provided for reference.
What if I order the wrong part?
Orders placed for incorrect or incompatible parts are not eligible for return or refund.
What should I do if my order is delayed?
If your order has not arrived within 5 business days after the estimated delivery window, please contact our support team.
What if my product arrives damaged?
Contact us within 14 days of delivery with photos or videos of the product and packaging.
Do I need an account to place an order?
No. You can place an order as a guest. However, creating an account allows easier order tracking.
How is my personal information used?
Your information is used only for order processing, delivery, and customer support. Please refer to our Privacy Policy for details.
How can I contact customer support?
Company Name: Aarushi
Website: uniqworld.in
Address: 28(4)/20 D, KRR Lay Out Main Road, Karuvampalayam, Tiruppur, Tamil Nadu, 641604, India
TAX Number (GSTIN): 33AZXPR0888H1ZL
Phone: +91 97877 23306
Email: help@uniqworld.in
What are your support hours?
Business Hours: Mon - Sat: 10:00 AM - 5:00 PM (IST) We respond to emails within 24–48 hours during business hours.